Support
SUPPORT
With PerfectionNZ, you get more than an industry leading product, you get a trusted partnership
We pride ourselves on providing quality products and an honest and reliable service to our customers. Supporting our clients is paramount to everything we do. Our passion extends beyond our leading-edge products, to our people and the service and relationships they build with our valued customers. PerfectionNZ understands that not only do our customers need quality, integrity and reliability but also after-sales support.
Our Experienced team are committed to guiding you through every step of the way.
With every purchase you will also receive:
- Full installation of devices at your premises by highly qualified engineers
- Onsite Clinical Training
- Marketing and training Support through Our Online Client Portal Access
- Post Training 24/7 support from Application Specialists
- Local Engineers across major states
- Access to Annual Workshop Events by Industry Leading experts

Marketing Support
Maximising your ROI is our priority. By choosing PerfectionNZ, you will receive full access to our exclusive online Client Portal. Designed to offer your business with 24-hour support containing extensive training and marketing material, clinical papers, presentations and more, all free to download at your convenience.
Comprehensive Training
PerfectionNZ offers a comprehensive and personalised training program that goes beyond industry standards and is all-inclusive with any device purchase. You and your staff will be training at your own premises upon installation and three months post installation as part of our follow up program.


Ongoing Training and Development
PerfectionNZ is committed to providing you with ongoing training and support our clients through a host of workshop events held annually across Australia. Our workshop events are presented to you by Industry leading experts discussing advances in technology, up-to date treatment protocols, and techniques to ensure that you continue to provide optimal outcomes for your patients. Our workshops also include live-case demonstrations to ensure you get the best hands on experience.
Technical Support
PerfectionNZ only source the highest quality and reliable devices from Europe. However, should you encounter any problems, our qualified engineers and technicians are available to respond within 24 hours.

Laser Certification Training
PerfectionNZ also works in association with Australia’s most trusted Laser and IPL course provider Bravura. Bravura is run by Professor Elissa O’Keefe RN, NP who is a highly experienced clinician and educator and the first nurse practitioner in the ACT.
Contact us for our special discount offer.
Our most recommended courses
Beginner
Laser and IPL Safety Course
Advanced
Laser & IPL Clinical Practice Theory